Customer Support and resources

Join our thriving online community, where our customers collaborate to track and improve wellbeing across schools. Connect with other users, access exclusive resources, and champion wellbeing measurement in your school.

Onboarding & Refresher Lessons

Perfect for getting started

Our Customer Support Specialist will guide you through all essential features and functionality.

You'll learn how to create and assign surveys, manage user permissions, and confidently navigate the platform's interface.

By the end of this session, you'll be equipped with the skills and knowledge to use BounceTogether effectively and run your first survey in school.

Recommended after your first survey

In this section, we shift our focus to interpreting your survey results.

Lessons are designed to support you in unlocking insights from your survey data effectively. From understanding where to find your results to mastering advanced filtering techniques and comparative analysis.

We will also help you create and action plan for implementing strategies based on your survey results to help you drive positive change.

Lesson Plans & Resources

Access our collection of research-based lesson plans, exclusively available to customers in our community.

These align with our popular surveys and are designed to enhance your school's wellbeing initiatives.

Through our community, you also gain access to a diverse collection of brilliant resources and webinars to support your school's wellbeing measurement journey.

Webinars in the community

Understanding Addressing Exam Anxiety

Monday 29th April - 11:00 - 11:45

Join us for an insightful webinar led by Professor Dave Putwain, Doctor of Psychology at John Moores University, where we will be looking at the critical issue of exam anxiety and its impact on pupil wellbeing.

Discover practical insights into recognising signs of anxiety and learn effective strategies for providing support. Explore research-based surveys to measure test anxiety levels and collect actionable insights to better assist your students.

Nurturing Wellbeing Through Reading

Wednesday 8th May - 16:00 - 16:30

Join us during Children's Book Week for an engaging webinar led by experienced SENCOs and reading experts, Pamela Hanigan and Rachel Gelder, founders of LDIGS.

In this session, we'll explore the relationship between reading habits and mental health. Learn why understanding both reading attitudes and abilities is essential for supporting young readers effectively. Plus, gain valuable insights into a research-based survey designed to help you measure reading attitudes and their practical application in your school.

The Role of Wellbeing Ambassadors

Thursday 16th May - 11:00 - 11:45

We are thrilled to hose this insightful webinar with Aidan Harvey-Craig, renowned author and expert in student wellbeing.

In this exclusive session, Aidan will delve into practical strategies and techniques for establishing pupil wellbeing ambassadors within your school community to revolutionise how students engage with and champion mental health and wellness.

Rethinking The Way We Teach Wellbeing

Thursday 23rd May - 15:30 - 16:30

Join us as we rethink the way we teach wellbeing in our classrooms with the renowned Dr. Gilda Scarfe.

This webinar challenges traditional approaches and offers a fresh perspective on cultivating wellbeing in schools. Together, we'll explore the pivotal role of self-care for educators and how prioritising our own wellbeing lays the foundation for effective teaching practices.