Customer Support and resources

Book a place on one of our regular onboarding/refresher sessions and access resources that are designed to help you make the most of your subscription.

Book your onboarding/refresher session

Get started with BounceTogether

Join the first part of our customer onboarding/refresher series to learn how to get started with the platform.

Our customer team will guide you through creating and assigning surveys, working with user permissions, and navigating the platform. You'll leave the session with the confidence to use BounceTogether effectively in your school.

These sessions are designed for all customers, new and existing, to support new usage and act as a refresher for existing users.

*Sessions are available at a variety of different dates and times. Please do get in touch with us if you cannot find a suitable option.

Book a place

Interpreting your survey results

Join the second part of our customer onboarding/ refresher series to learn how to interpret survey results and report on pupil and staff wellbeing using BounceTogether.

Our customer team will provide practical examples and tips to help you run wellbeing reports, compare surveys, and report on wellbeing at the whole school, demographic, and individual pupil level.

*Sessions are available at a variety of different dates and times. Please do get in touch with us if you cannot find a suitable option.

Book a place

Got a question about BounceTogether?

Visit our Customer Knowledge Centre for a wide range of resources:

- Expert-led videos
- Informative webinars
- Classroom resources
- Help videos

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